" technicians were friendly and knowledgeable, worked like a team, wasted no time, Southside had put a furnace and A/C in our previous home so we used them again, good job, answered all our questions" T . H from Hopkins, MN on February 2nd, 2018 (5 / 5)
"Thank you for leaving a review and mentioning the qualities of our technicians and our installation process. We appreciate all the business in the past and look forward to helping you in the future. " - Southside Heating & Air Conditioning Inc.
"Great service! Repairman was courteous and very knowledgable about what needed fixing. He explained everything clearly and answered all my questions. Wasn’t in a hurry to leave and made me feel like a valued customer." T . T from Minneapolis, MN on January 18th, 2018 (5 / 5)
"I truly appreciate your feedback. I am pleased that you received the time and attention that you deserve. You are a valued customer and please reach out to us in the future if you need us. " - Southside Heating & Air Conditioning Inc.
" Your service person was extremely helpful and knowledgeable and I felt he did not overcharge but did look for and fix the problem I called about!
" S . P from Minneapolis, MN on November 30th, 2017 (5 / 5)
"Thank you so much for the review. Have a wonderful holiday season. " - Southside Heating & Air Conditioning Inc.
" Todd was really nice and helpful, and I would give him 5 stars as a person. He quickly diagnosed the problem as a furnace condensation pump that was not working and replaced. I know mistakes can be made and I hate to give a low rating, but he did not check the outlet to notice that the new pump was tripping the electric. Thus the new pump was not working for the 5 days I was out of town and I came back to water damage in my basement. When he came back out he was very apologetic but it still was not the best experience as I'm sure you understand." J . C from Minneapolis, MN on November 30th, 2017 (2 / 5)
"I understand your frustration and know how you must feel about the horrible chain of events that occurred. When Todd installed the pump he tested it multiple times and the GFI never tripped. There was unfortunately know way for Todd to know it would trip in the future. It sounds like you may have a weak GFI and that you are having your electrician look at it. We will follow up with you to make sure everything is working properly and that you are taken care of. " - Southside Heating & Air Conditioning Inc.
"At age 84 I've had a lot of furnaces and many repair and service occasions over the years. I finally found the company, SOUTHSIDE HEATING, that I consider the very best of all. They were available immediately for repairing my furnace that shut down in the winter. The don't require a Service Plan in order to get priority service. They explained clearly the initial fixed fee to visit and diagnose the problem (and possibly fix the problem). The fee was very reasonable with no additional costs on top of that. Any necessary additional cost was clearly explained and estimated. I felt I wouldn't be blindsided some big surprise about costs when the job was done. I talked to both Mark and Nate at this company. I recommend both highly as true professionals. (By the way ... I am not related to them or any others in this company!) " G . L from Bloomington, MN on November 17th, 2017 (5 / 5)
"Thank you so much for such a wonderful review. We work hard to be as responsive and up front as possible. So I am pleased that it reflected in your experience. Enjoy the Holidays!" - Southside Heating & Air Conditioning Inc.
" We have used your company for years and have always been satisfied. Thank you for the great service. We recommend Southside every chance we get! " M . R from Chanhassen, MN on October 6th, 2017 (5 / 5)
"Thank you so much!! We truly appreciate your business. " - Southside Heating & Air Conditioning Inc.
" Great Install. Great company" A . O from Minneapolis, MN on August 23rd, 2017 (5 / 5)
"Thank you for the repeat business and giving us a nice review. We look forward to helping you in the future if you need us. " - Southside Heating & Air Conditioning Inc.
" I'm confident the AC was installed properly and competently. The service people were pleasant and professional. There are two elements that I am not satisfied with: (1) The AC was placed parallel with the house - it's skewed and (2) i have to take time off of work to allow the electrical inspection to be done when I was told it would all be completed on the same day of installation. " A . S from , on August 22nd, 2017 (4 / 5)
"I tried reaching you on the phone. As soon as we connect we will get the AC parallel with the house. I apologize that there was a misunderstanding with the inspections. I know how important days off are. You are a valued customer and we appreciate your business. Talk to you soon. " - Southside Heating & Air Conditioning Inc.
" Very fast and informative installers" J . B from Minneapolis, MN on August 16th, 2017 (5 / 5)
"Thank you for taking the time to write a review. I am glad Mark and Nate answered your questions, and installed the equipment in a time frame you liked. " - Southside Heating & Air Conditioning Inc.
" Everyone we dealt with was very pleasant and helpful. Made the process of getting a new air conditioner easy and was helpful with any and all questions." J . P from Minneapolis, MN on August 6th, 2017 (5 / 5)
"It was great working with you. I am glad we able to move the AC for you and process everything before your camping trip. Hope you had a good time. " - Southside Heating & Air Conditioning Inc.