"So, after shopping around for a new furnace & A/C, I went w/these guys @ Southside Htg & A/C. The personal customer attention was far better and they were very competitive as far as pricing. All the people I dealt w/at Southside, were friendly, & professional. They went above and beyond when it came to the many small details regarding our needs and concerns - I'm pretty sure, looking back, we might have been considered to be a bit difficult however, nobody from Southside showed any difference as they moved from one step/phase to the next and were patient from the 1st visit until the install project was complete - exactly as they said it would be and then helpied us fill out warranty documents & make sure the different rebate forms were completed properly and cane to the proper place etc. Approx. 2wks or so later, after all was set and done, they reached out 2 or 3 times checking in with us for any questions etc. and making sure we were completely satisfied with our new RUUD Furnace & A/C units. ---- That was 7/1995 - 1 month shy of 30 yrs ago! Since then, as the units both needed maintenance or more from time to time, there was no question who I would call - in every sense they have "EARNED" my business - and everytime, they arrived when they said they would, they provided the maintenance or completed the needed repair as they agreed to complete and thus far, everytime, the amount they said it was going to cost - is what they stuck to. You don't see this kind of service much these days. This brings me to today. I have no, had a thermostat issue - it's 30yrs old - and of course, I know a guy... and just as I remember, they didn't disappoint - as matter of fact, again, they went above and beyond, exceeding my expectations, and well, as I stated, my stuff is 30yrs old and make no mistake, I know exactly where I will be going to update my furnace & A/C. Thanks again Southside Heating & A/C.
Best,
Doug Graham"
D . G from Bloomington, MN on June 5th, 2025
D . G from Bloomington, MN on June 5th, 2025
( / 5)
""I recommend Southside Heating and Air Conditioning for all your heating and cooling needs! From initial consultation to installation and beyond, their team is truly exceptional. The technicians are not only knowledgeable and experienced, but also incredibly polite and respectful of my home. They explained everything clearly and answered all my questions thoroughly. My new furnace was installed efficiently. I do appreciate the followup since I did have a question and had not got around to calling. Thank you for your excellent service!"
L . B from Bloomington, MN on April 24th, 2025
L . B from Bloomington, MN on April 24th, 2025
( / 5)
"Our family continues to be impressed by Southside and their amazing customer service. Mark & Austin were here to service our AC and furnace as we have their service plan. I love that the employees are so knowledgeable, kind, and friendly. They truly are passionate about their work.
I always recommend Southside to everyone because we’ve always had such great experiences. Keep up the great work!"
S . R from Rosemount, MN on August 1st, 2023
S . R from Rosemount, MN on August 1st, 2023
( / 5)
"Mark & his associate (sorry, forgot his name), showed up on time, and quickly fixed my furnace fan so that my air conditioner could work again. They weren’t pushy in up selling new products as I have experienced with other companies in the past. Rather, they were informative about what my options are. Will recommend them to others."
E . Y from Bloomington, MN on June 30th, 2023
E . Y from Bloomington, MN on June 30th, 2023
( / 5)
"Knowing nothing about appliances, electricity, plumbing, or anything else that needs fixing in my house, I've had a lot of repair technicians in my home to "fix" stuff. Southside was the quickest, easiest, and nicest folks I've ever dealt with. They make good service look easy."
C . C from Eden Prairie, MN on March 15th, 2023
C . C from Eden Prairie, MN on March 15th, 2023
( / 5)
"We had a "smart thermostat" go haywire just before the long MLK weekend. Southside responded with a sense of urgency and worked with the problem to get us through the winter weekend until the could obtain the replacement parts from Lennox. Early Tuesday morning they called to schedule a visit to replace and reset the thermostat. We were very pleased that the showed the same urgency we felt and that they prioritized their response so well. Thank you Don and Mark for your professionalism."
B . L from Minneapolis, MN on January 21st, 2023
B . L from Minneapolis, MN on January 21st, 2023
( / 5)
"Called this morning and Rich was here by early afternoon. He checked out the issue with the furnace and was very open and honest about what was gong on. Simply a loose belt that he tightened up. He did find the humidifier was no longer working and explained my options to replace it. He left the options open for me to decide how to proceed. He also answered all my questions, plus a couple unrelated to the furnace. I really appreciated the friendly and low key service."
P . B from Bloomington, MN on November 28th, 2022
P . B from Bloomington, MN on November 28th, 2022
( / 5)
"I copied this from another post because they wrote it quite well and updated it: "Great service! Todd was courteous and very knowledgable about checking everything over. He explained everything clearly and answered all my questions. Wasn’t in a hurry to leave and made me feel like a valued customer."
"
L . B from Bloomington, MN on June 20th, 2022
L . B from Bloomington, MN on June 20th, 2022
( / 5)
"Todd and Richard were right on time.. Checked the AC and determined the refrigerant was low and why.
We are cooling down just fine. Explained the best way to keep the condenser clean.
Great job.. Thanks "
M . B from Lakeville, MN on June 10th, 2021
M . B from Lakeville, MN on June 10th, 2021
( / 5)
"Very glad to help out in this abnormally hot summer. Keeping everything clean really helps everything work efficiently and prolong life of the system."
- Southside Heating & Air Conditioning Inc.
- Southside Heating & Air Conditioning Inc.
"I had Mark from Southside Heating and Air come out to bid a complete new HVAC system in my house. Mark was one of the most professional, honest, knowledgeable contractors that bid the job. Marks followup on questions I had was fantastic. I would not hesitate to recommend Southside heating and air for any of your homes needs. "
S . L from Lakeville, MN on June 5th, 2020
S . L from Lakeville, MN on June 5th, 2020
( / 5)
"We are here for you to question, and this is something that you really want to get right the first time."
- Southside Heating & Air Conditioning Inc.
- Southside Heating & Air Conditioning Inc.
